Close CRM
Close CRM brings all your sales communication—calls, emails, texts, tasks—into one powerful platform. Say goodbye to tool-switching and hello to a workflow that actually works.
Everything your sales team needs, all in one CRM
From lead management to sales insights, Close is built to help you sell smarter, faster, and more efficiently—without needing a dozen tools to do it.
- Clean, organized data: Manage your lead info, deal activity, and sales pipeline.
- Inbox clarity: See every task, deal, and conversation in a centralized view.
- Flexible fit: Adapt Close for your business with custom fields and workflows.
- Sales insights: Track performance to surface what's working and what's not.
A Closer Look at Close CRM’s Core Capabilities
Lead Page
See the full story on every lead
Consolidate calls, texts, emails, tasks, notes, and deals—all in one place for total lead clarity. No more guesswork.
Inbox View
One inbox. Total focus.
Stop letting leads get lost in the shuffle. Move faster with an inbox that prioritizes what needs action now.
Workflows
Keep deals moving with automated workflows
Manual follow-ups are a huge bottleneck to closing. Create custom workflows to automate follow-ups across email, phone, and SMS—so deals are always moving forward.
Reporting
Win more deals with reporting that drives action
Use built-in reports to track sales rep activity and highlight what’s driving results. Learn from your top reps, coach the rest, and make smarter decisions, faster.
Beyond CRM: Communication, Customization, and Control
Find leads more likely to close
Create a dynamic list of leads who’ve opened emails, clicked links, or replied recently. Keep your reps focused on prospects who are more likely to convert.
Stop deals from dying
Identify active deals with no recent emails, calls, or updates in 30+ days. Re-engage them before they go completely cold—or close them out and move on.
Lock in renewals before they’re at risk
Create a smart list of opportunities scheduled to renew. Reach out early and start the conversation before contracts run out.
Follow-up fast with new leads
Build a list of new leads created in the past week without logged activity. Make sure every lead gets fast follow-up before they go cold.
Built-in calling
Make and receive calls with a single click
Every call is logged automatically in your CRM.
Email at any scale
Send bulk outreach or individual emails without ever leaving Close.
SMS for fast follow-up
Send and receive texts directly in Close. Add automated SMS steps to any workflow to reach leads faster.
Custom Fields to capture data your way
Capture the exact data your team needs—like industry, timezone, company size, or rep assignments.
Frequently Asked Questions
What makes Close CRM different from other sales CRMs?
Close combines your core sales tools—forms, calling, emailing, SMS, task management, and reporting—directly into the CRM. Everything is centralized on one platform, reducing tool switching and helping your team stay focused on selling.
How does Close help sales teams stay on top of leads and deals?
Close’s Inbox View captures new leads with forms, then prioritizes follow-ups, missed communications, and overdue tasks. Nothing slips through the cracks.
Can I customize Close to fit my specific sales process?
Your team can build automated sales sequences that include email, SMS, and task reminders—so no lead ever slips through the cracks. You also get productivity tools to streamline outreach at scale.